Today, I receive a T-mobile UK samsung I5700 which the customer got it as a company phone from a guy who left the company in a bad term. The phone has a lock pattern and he bascially can't use the phone. At the beginning, I thought it's an easy task by just doing doing a hard reset, but it's NOT. I have done a factory reset in the service mode. The lock pattern is still here. Then in the end, I have to take out the whole software and reinstall the phone software (ie to flash it!).
